Archive for the ‘Conversion Optimisation’ Category

Website Best Practices to Make Your Website Promote You

Friday, August 28th, 2009

It is almost impossible in today’s business environment to be competitive without a marketing-driven website. This is your calling card to the world, your first and most important medium in your Internet marketing toolbox. Millions of people are looking for products, services and information every minute of every day.

But unfortunately many companies launch a website, and then begin marketing it. What they have done in essence is make their website another product that they need to promote. Your website should do the marketing for your company, not the other way around.

So when developing your website expect it to help grow and increase your exposure as you constantly create and publish high-value content that your customers or clients would love, therefore over time gaining backlinks and growing your search engine rankings, and therefore your leads or sales.
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Setting up Google Analytics Goal & Funnel Metrics on a Zen Cart e-Commerce Site

Thursday, May 28th, 2009

Ok here is a post on how to do something extremely useful and ultimately profitable on an e-commerce site (online store) which was built on Zen Cart (or any online store system for that matter).

This can give you a crystal-clear view of what pages in the checkout process of your online store are literally losing you sales hand over fist. This post is an adjunct to an earlier post on this blog which is at http://webreach.ie/blog/checkout-goal-and-funnel-analytics-where-are-we-losing-sales-on-our-online-store/.

Once you can then see which culprit pages are scaring your customers away (just as they have taken out their credit card), you are thus armed with the knowledge of which pages need changing in order to boost your conversion rate and therefore your sales. Read the rest of this entry »

Goal & Funnel Analytics – Where are we Losing Sales?

Tuesday, May 26th, 2009

Ok so one of the most important things that you can do on an e-commerce website is to analyse how your pages are performing, especially in relation to your checkout process. This can give you a birds-eye view into which pages on your site (if any) are causing customers to abandon the checkout process just as they are about to take out their credit card. This scientific analysis of page performance reaps many long-term benefits and is a must for any site where the sales are not being clocked up despite a decent amount of site traffic.

In a blog post back in March, (“First Things First – Examine the Analytics Data & Establish the Facts” I wrote about a friend of mine who has an ecommerce website which had a fair bit of traffic but not many sales.

Since then we put a Google Analytics Goal Funnel in place on the checkout funnel pages to examine what site users were doing when they got to the point of checking out on the site. A screenshot of a one-month view of the funnel is below. Read the rest of this entry »

First Things First – Examine the Analytics Data & Establish the Facts

Thursday, March 19th, 2009

A good friend of mine has a small family business which they are looking to expand despite these troubling times, and have a very nice e-commerce website which they launched in 2008 to that end. They are located in Co. Cavan just on the Fermanagh border, and have a .co.uk domain parked on their .com so as to service the UK as well as Ireland and beyond. They got a very good site build for them by a local website company here in Cavan, my friends over at Web Edge (Irish Web Developers – http://www.irishwebdevelopers.com). The site was built on Zen Cart and got a major upgrade recently which saw some significant SEO improvement features being introduced with the new version of Zen Cart in the upgrade.

So anyway, my friend mentioned to me that he wanted to get an AdWords campaign going in order to get some traffic to the site and generate more sales as business from the website have been slow. I remarked “ah, ok, well how many visitors are you getting to the site per day at the moment?” to which he looked at me perplexed and replied “don’t know!”. So we hopped up to the computer and logged into his Google Analytics account.

We were presented with the Google Analytics dashboard: Read the rest of this entry »